Operational Quality Lead

4 days ago


Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time
Job Overview:

The Business Intelligence Director will lead the Data Assurance Team, driving operational excellence and ensuring the highest standards of data integrity across PayPoint's systems.

Main Responsibilities:
  • Lead a team of 4 direct reports, focusing on talent development and growth.
  • Develop and implement processes to ensure efficient reconciliation and syncing tasks, reducing errors and improving accuracy.
  • Collaborate with stakeholders to maintain retailer contractual integrity and ensure compliance with regulatory requirements.
  • Analyse data and provide insights to inform business decisions, driving operational improvements.
  • Support internal and external audits, and participate in quarterly Salesforce testing.
Core Competencies:
  • Strategic thinking and problem-solving skills, able to drive operational excellence.
  • Effective communication and leadership skills, able to motivate and develop team members.
  • Attention to detail and ability to identify potential issues and risks.
Estimated Salary:

£70,000 - £85,000 per annum.



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