Debt Recovery Expert
1 month ago
Job Summary:
We are seeking a Debt Recovery Expert to join our finance team at TÜV Rheinland Europe. The successful candidate will be responsible for managing the credit and collections processes, minimizing credit risk, and ensuring timely payments to support the company's cash flow.
Main Duties:
- Chase up outstanding debts via phone, email, and letter
- Negotiate payment plans and set up terms and conditions with customers
- Start legal proceedings if clients do not pay their debts on time
- Monthly reporting to accounts managers on the position of debt control
- Perform all ad-hoc accounting functions to assist the finance team
- Ensure good Excel skills and letter writing and communication by telephone
- Record chasing history and agreed payment timescale on system
- Proactively resolve and monitor any queries raised on bills
- Assist the treasury team with daily allocation of cash and any associated queries regarding payments received
- Send regular arrears statements/dunning letters to our customers
- Implement changes in the company's credit control system
- Research accounts based on company records
- Contact clients through emails, phone calls, and standard post
- Develop collection systems to help exceed the company's financial goals
- Check credit information with new customers and commercial teams
- Create repayment plans if necessary
- Start legal action to recover debts when necessary
Requirements:
- Excellent customer service skills
- Ability to remain patient and calm in stressful situations
- Strong analytical skills and attention to detail
- Effective listening and negotiation skills
- Excellent verbal and written communication skills
- Persistent and determined
- Familiarity with data entry software
- Ability to work well in a team
Salary: €42,000-€58,000 per annum
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