Customer Solutions Design Specialist
2 weeks ago
We are seeking a highly skilled Customer Solutions Design Specialist to join our UK Secure Design practice. As a trusted industry partner to our defense customer, you will work closely with internal business units, key stakeholders, and external technology providers to deliver end-to-end Unified Communication and Collaboration technical designs.
Key Responsibilities:- Capture detailed customer technical requirements and translate them into detailed solution designs in accordance with design methodologies.
- Manage and recommend on the technical direction and help determine the optimum solution design for customers.
- Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects.
- Drive the improvement of design and delivery capabilities for end-to-end technical solutions.
- Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables.
- Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions.
- Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity.
- Undertake customer migration planning and implementation.
- Coordinate impact assessments and design documentation updates.
- Resolve complex solution and service issues, lead root cause analysis, troubleshooting, and escalation.
- Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies.
- Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design.
- Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource.
- Champion, continuously develop, and share with the team knowledge on emerging trends and changes in customer solution design.
- Hold UKSV Developed Vetting clearance.
- Comprehensive knowledge and experience of on-premise and cloud unified communication technology architecture disciplines.
- Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products.
- Comprehensive knowledge and hands-on experience in designing, configuring, testing, and commissioning complex unified communication technologies.
- Preferably have the following professional training and/or accreditations.
- Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed change meet customer requirements.
- Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions.
- Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge.
- Experienced in working within highly sensitive (T3) HM Government departments or agencies environments.
- Preferably working knowledge and experience in HMG MoD compliance and security policies.
- Self-starter who can work independently with minimal support and guidance.
We are looking for a skilled and experienced professional who can work effectively in a highly sensitive environment and has a strong understanding of unified communication technologies and design methodologies. If you have the required skills and experience, please apply for this exciting opportunity to join our team at Flint UK Technology Services.
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Customer Solution Specialist
18 hours ago
Reading, Reading, United Kingdom Seequent Full timeJob Title: Customer Solution SpecialistAbout the Role:We are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key Responsibilities:* Provide...
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Customer Solution Specialist
2 weeks ago
Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical support and product advice to...
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Customer Solution Specialist
2 weeks ago
Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical support and product advice to...
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Customer Solution Specialist
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Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical support and product advice to...
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Customer Solution Specialist
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Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical support and product advice to...
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Customer Solution Specialist
5 days ago
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Customer Solution Specialist
1 week ago
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Customer Solution Specialist
1 week ago
Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical support and product advice to...
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Customer Solution Specialist
4 weeks ago
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Customer Solution Specialist
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Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical advice and solutions to customers...
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Customer Solution Specialist
2 weeks ago
Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical support and product advice to...
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Customer Solution Specialist
2 weeks ago
Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical support and product advice to...
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Customer Solutions Specialist
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Customer Solutions Specialist
4 weeks ago
Reading, Reading, United Kingdom UPS Full timeJob Title: Customer Solutions ConsultantAbout the Role:We are seeking a highly motivated and experienced Customer Solutions Consultant to join our team at UPS. As a key member of our sales team, you will be responsible for demonstrating value and presenting solutions to new and existing businesses through close alignment with our territory account...
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Customer Solution Specialist
4 weeks ago
Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical support and product advice to...
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Customer Solution Specialist
4 weeks ago
Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical support and product advice to...
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Customer Solution Specialist
4 weeks ago
Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical support and product advice to...
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Customer Solution Specialist
4 weeks ago
Reading, Reading, United Kingdom Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.Key ResponsibilitiesProvide technical support and product advice to...
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Design Innovation Specialist
1 month ago
Reading, Reading, United Kingdom Double Scaffold Design Full timeJob Description**About the Role**We are seeking a highly skilled Design Engineer to join our team at Double Scaffold Design. As a key member of our design team, you will be responsible for leading the full design process from concept to production.Key Responsibilities:Develop and execute design strategies to meet business objectivesCollaborate with...
