Customer Solution Specialist
4 weeks ago
We are seeking a highly skilled Customer Solution Specialist to join our team at Seequent. As a key member of our regional Customer Solutions team, you will be responsible for providing technical support and subject matter expertise to our regional sales teams and customers.
Key Responsibilities- Provide technical support and product advice to customers and regional sales teams.
- Develop and share technical expertise to provide advisory support to customers, colleagues, and peers.
- Work closely with the regional sales teams to identify and progress opportunities within new and existing customers.
- Market development, setting up demonstrations, webinars, and supplying product information to prospective customers.
- Actively monitor customer satisfaction levels and work to improve outcomes and customer perceptions.
- Experience in ground investigation, environmental geology, geotechnical engineering, civil or environmental engineering consultancy or related industry.
- Tertiary qualification in geology, hydrogeology, earth sciences, mathematics, engineering, or a closely-related discipline.
- Operational experience in civil or environmental engineering infrastructure construction projects an advantage.
- Experience using, developing, or testing commercial software in fields of GIS, geospatial, 3D modelling, geoscience, numerical modelling or data management, an advantage.
We offer a fast-paced and dynamic environment, exciting challenges, and a variety of tasks. You will have access to ongoing professional development opportunities, and we offer competitive compensation packages.
Join our team and be part of a highly skilled, highly productive team who are passionate about what we do. We are a friendly, intelligent, and supportive group and are looking forward to you bringing your expertise to the team.
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