Homelessness Prevention Officer

4 days ago


Barnet, Greater London, United Kingdom iPeople Solutions Full time
Housing Solutions Expert

iPeople Solutions seeks a dedicated individual to join our team as a Homeless Officer. As a key member of the organisation, you will play a vital role in providing housing advice and support to clients in need.

Key Responsibilities:
  • Deliver housing advice services, addressing issues such as landlord and tenant disputes, disrepair, mortgage and rent arrears, and welfare benefits.
  • Collaborate with internal teams to ensure effective case management and client outcomes.
  • Work with landlords to maintain tenancies and foster positive relationships.
  • Develop and maintain accurate records, communicating effectively with clients and stakeholders.
  • Stay current with housing laws and regulations, ensuring compliance and best practice.
  • Provide training and support on tenancy sustainment, enhancing the skills of internal colleagues.
  • Detect and report suspected fraud, maintaining a safe and secure environment for all.
  • Foster safeguarding procedures for vulnerable individuals, promoting their well-being and protection.
  • Participate in quality assurance processes, contributing to continuous improvement and excellence.
Requirements:
  • Strong knowledge of housing legislation and advice principles.
  • Exceptional communication and interpersonal skills.
  • Able to work collaboratively, both individually and as part of a team.
  • Committed to ongoing learning and professional development.
Working Arrangements:

We are seeking a dedicated individual to join our team on a full-time basis. This role is based in a supportive office environment, with regular opportunities for growth and development.

Salary:

£38,000 - £42,000 per annum, dependent on experience. We offer a comprehensive benefits package, including pension scheme, life insurance, and health benefits.


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