Audio Visual Support Specialist

3 weeks ago


London Area, United Kingdom Prospero Integrated Full time

Prospero Integrated is seeking an experienced Audio Visual Support Specialist to join their client based in Bank. The ideal candidate will have a strong background in audio-visual related systems and video conferencing platforms.

Key Responsibilities:

  • Support events requiring audio/vision mixing for virtual, onsite, and hybrid events using Zoom Meeting platform.
  • Provide meeting room support in a white glove environment.
  • Assist the team in scheduling and attending incidents across the site.
  • Develop expertise in back-end/remote troubleshooting for VC systems, including Cisco and Microsoft Teams rooms.
  • Collaborate with teams to resolve faults in VC Rooms and AV equipment.
  • Liaise with on-site teams to ensure effective communication of updates and resolutions.
  • Update and action incidents as they arise, following troubleshooting and reported faults.
  • Maintain and clean AV/VC equipment throughout the building.

Requirements:

  • 3-5 years of experience in AV support.
  • Strong knowledge of VC systems, including Logitech, Poly, Cisco, Zoom, and Microsoft Teams.
  • Experience with audio-visual related systems, including Biamp Tesira server, Yamaha LS9-16 audio desk, and NEC displays.
  • Microsoft Teams installation and maintenance experience.


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