Head of IT Shared Services

1 month ago


StratforduponAvon, Warwickshire, United Kingdom NFU Mutual Full time
About the Role

We are seeking an experienced senior leader to drive our IT shared services strategy and roadmap across all NFU Mutual Divisions and the NFU Mutual Agency Network. As Head of IT Shared Services, you will be responsible for delivering high-quality IT services that support our business operations and meet the needs of our customers.

You will lead the delivery of our IT shared services strategy, monitor daily IT issues and performance, drive excellent service provision from third-party suppliers, and make improvements based on customer feedback. You will also build and maintain effective relationships with programme and project boards, NFU Mutual functions, and strategic partners across the business.

This is a critical role that requires a strong customer focus, exceptional leadership and coaching abilities, and significant prior experience in a highly visible, customer-focused, strategic partnering role. You will be responsible for driving change and influencing direction within a senior leadership role, and for managing boards and committees at an executive level.

We offer a competitive salary of up to £150,000 basic, plus an annual bonus of up to 40% of salary, car allowance of £9,500, and a contributory pension scheme. You will also have access to private medical insurance, health screening, and a family-friendly policy that helps you balance your work and family responsibilities.

About NFU Mutual

We are one of the UK's leading general insurance and financial services companies, and we pride ourselves on being a great place to work. We have received a Gallup Exceptional Workplace 2024 award, and we offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution.


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