Travel Consultant

2 days ago

Blandford Forum, Dorset, United Kingdom Invigorate Recruitment Full time
Travel Consultant Job Description

We are seeking a highly skilled and experienced Travel Consultant to join our team at Invigorate Recruitment. As a Travel Consultant, you will be responsible for providing exceptional customer service and managing all travel requirements and holidays for our clients.

Key Responsibilities:
  • Research and plan every aspect of our customers' holiday experience, including flights, accommodation, and travel arrangements.
  • Provide all relevant information, brochures, and internet links to customers to ensure they make informed decisions.
  • Advise customers on visa requirements and any country-specific requirements to ensure a smooth travel experience.
  • Process all booking administration and documents accurately with high attention to detail.
  • Liaise with clients to resolve any issues or changes to their bookings.
  • Attend promotional events to gain product knowledge and maintain relationships with suppliers, customers, and colleagues.
Essential Qualities:
  • Proven experience in a similar role, with excellent communication and negotiation skills.
  • First-class attention to detail, customer service experience, commercial awareness, and up-to-date product knowledge.
  • Ability to promote additional products, such as airport hotels, lounges, and attraction tickets, and demonstrate strong sales skills.
Desirable Qualities:
  • A passion for travel, demonstrated through personal experience.
  • Experience with reservation systems, such as Inspearational.
  • A degree or relevant qualification in Hospitality, Travel and Tourism, or Business.
Working Hours and Benefits:
  • Monday to Saturday, with no Sundays or Bank Holidays.
  • Access to a Health and Well-being platform.
  • Incentive earning opportunities.
  • Fam Trip Opportunities.

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