Telephony and Administrative Specialist

16 hours ago


Bury St, Suffolk, United Kingdom Brook Street Full time

**Job Description:**

We are looking for a skilled Telephony and Administrative Specialist to join our team at HM Courts & Tribunals Service (HMCTS) in Bury St Edmunds. As a Telephony and Administrative Specialist, you will be responsible for providing administrative support to the team, including data management, general office duties, and supporting meetings and training.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will be comfortable speaking on the phone regularly and be confident in handling a range of administrative tasks.

About Us:

Our client, HMCTS, provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. We are a leading Public Sector organisation that values diversity and inclusion.

What's on Offer:

  • Competitive Hourly Rate: £11.59 per hour
  • Hybrid Working: Enjoy a mix of office-based and remote work (3 days in the office, 2 days from home)
  • Training Provided: You'll receive two weeks of office-based training to get you fully up to speed
  • Convenient Location: The office is located next to the bus station and is close to local amenities

Key Responsibilities:

  • Data management: Updating records on an in-house system, managing casework, and verifying documents
  • General office duties: Photocopying, filing, post opening and dispatch, and booking meeting rooms
  • Supporting meetings and training: Organising and preparing agendas, handouts, and meeting instructions


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