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Former Arrears and Debt Recovery Specialist

2 months ago

Enfield Town, Greater London, United Kingdom Service Care Solutions Full time
Job Title: Former Arrears and Debt Recovery Specialist

Service Care Solutions is seeking a skilled Former Arrears and Debt Recovery Specialist to join our team in Enfield. As a key member of our Income Recovery Team, you will play a crucial role in managing former arrears accounts for Housing Gateway Limited while assisting tenants in accessing move-on programs within the private rented sector.

The Role
  • Manage former tenant arrears accounts to ensure effective debt recovery.
  • Assist tenants with the transition to private rented sector housing through move-on programs.
  • Deliver assessments and collection services in a professional and comprehensive manner.
  • Follow standard operating procedures with minimal supervision.
  • Provide support and advice to tenants on income recovery and housing options.
  • Maintain accurate records and reports on all cases handled.
  • Collaborate with the Income Recovery Team to achieve team goals.
The Ideal Candidate
  • Previous experience in a similar role, particularly within income recovery, housing, or debt management.
  • Proven experience in managing arrears accounts.
  • Familiarity with housing move-on programs in the private rented sector.
  • Ability to work independently and follow established procedures.
  • Strong communication and interpersonal skills.
  • Competence in maintaining accurate records and reports.
The Contract

35 hours per week, Monday to Friday. Initial 3-month contract with the potential to be extended or go permanent. £18.66 PAYE / £23.09 Umbrella hourly.