Contract Coordinator

3 weeks ago


Corby, Northamptonshire, United Kingdom P&O Ferrymasters Full time

At P&O Ferrymasters, we are seeking an experienced Contract Coordinator to support our Operations Supervisor in ensuring the smooth day-to-day running of our customer's contract.

Key Responsibilities
  • Manage collection and delivery expectations to ensure efficient service delivery
  • Coordinate bookings and communicate changes to relevant stakeholders
  • Liaise with Asset and Charter contacts to achieve optimal service levels
  • Support activities such as customs clearance and standkit change overs
  • Provide weekly and monthly reports on KPIs to line manager
  • Foster relationships with P&OFM employees at other sites to enhance efficiency
  • Maintain daily communication with Customer personnel in a professional manner
Requirements
  • Prior experience in a customer-focused operational role
  • Excellent communication and organisational skills
  • Strong attention to detail and customer service ethos
  • Good IT skills, including MS Word and Excel
  • H&S knowledge and awareness
  • Able to develop and maintain good working relationships
Salary and Benefits

We offer a competitive salary of £27,500 per annum, dependent on experience, along with a range of benefits including Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme.

About Us

We are part of DP World, one of the largest global logistics companies, operating from over 20 locations in 13 countries. We work with some of the world's leading household names and pride ourselves on delivering exceptional service levels.


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