Duty Manager
3 weeks ago
Hotel Operations Manager
**About the Role**
We are seeking a highly motivated and energetic individual to join our management team at our busy 3* hotel in Glenrothes. As a Hotel Operations Manager, you will be responsible for the smooth running of our day-to-day business, including conference and banqueting, reservations and reception, staff planning and supervision, and daily financial reporting.
**Key Responsibilities**
* Conference and Banqueting: Ensure the smooth operation of conferences and banquets, including event planning and coordination.
* Reservations and Reception: Manage the front desk and reservations team, ensuring excellent customer service and efficient check-in and check-out processes.
* Staff Planning and Supervision: Supervise and coordinate the work of hotel staff, ensuring that all tasks are completed to a high standard.
* Daily Financial Reporting: Prepare and submit daily financial reports to the General Manager.
**Requirements**
* Hospitality experience is preferred, although full training will be given.
* Strong customer service skills and a flexible attitude to work.
* Ability to work well under pressure and as part of a team.
**What We Offer**
* Competitive hourly rate of £13.00 per hour.
* Opportunities for career development and progression.
* A dynamic and supportive work environment.
**Schedule**
* 42.5 hour week, 5 days out of 7.
* Holidays and weekend availability.
**Work Authorization**
* United Kingdom (required).
**Work Location**
* In person.
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