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Head of Entertainment and Events
2 months ago
About the Role
We are seeking a highly skilled and experienced professional to join our team as the Head of Entertainment and Events. As a key member of our leadership team, you will be responsible for delivering exceptional events across our 50+ locations in the UK, ensuring our customer experience is second to none.
Key Responsibilities
- Create and own the events plan for the year, ensuring a broad spectrum of regular events activity across our 50+ venues.
- Build a strong portfolio of 3rd party events providers who work with us to deliver the highest quality events possible, ensuring we stay up to date with current trends to ensure we maximise every event opportunity.
- Responsible for negotiation of terms, contracts and tours with 3rd party agencies, as well as prospecting for new and upcoming talent.
- Owning the relationship between support office and our Operational Regional Managers, General Managers and Assistant Managers, to ensure the best collaboration.
- Working with the wider Marketing team (including Acquisition, PR & Social, Brand, Digital and CRM) to maximise event revenue; to deliver budgeted profit for Mecca Events. This includes signing off marketing collateral produced.
- Ensuring the customer journeys for all marketing activity, sales, promotion and the execution of events meet the standards required for the business.
Requirements
- Proven experience in event & production sector, preferably with a focus on supporting third-party events.
- Strong understanding of Sales and Marketing to effectively promote tours and events.
- Strong Leadership, organisational and planning skills with the ability to set and prioritise goals and lead your Team to deliver the events strategy.
- Strong commercial acumen, able to produce senior stakeholder reporting and projections in conjunction with the finance teams.
- Passionate about delivering new customer experiences with a focus on customer satisfaction, committed to providing an unrivalled customer experience.
- Strong team player who inspires excitement and fosters an environment of achievement.
- Willingness to collaborate with others to develop new ideas and concepts.
About Us
The Rank Group is a leading entertainment and gaming company, committed to delivering exceptional experiences for our customers. We are a people-focused business, with a high-performing culture that values growth and development. We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and employees.
