Transport Operations Coordinator

3 weeks ago


Felixstowe, Suffolk, United Kingdom Streamline Search Full time
Job Title: Transport Operations Coordinator

We are seeking a skilled Transport Operations Coordinator to join our team at Streamline Search. As a key member of our logistics team, you will be responsible for planning and coordinating the daily movement of vehicles within our General Haulage division.

Key Responsibilities:
  • Plan and schedule transport routes for a mixed fleet of vehicles, ensuring maximum efficiency and on-time delivery for general haulage services.
  • Manage load allocations based on vehicle capacity, delivery times, and customer requirements.
  • Liaise with drivers to communicate schedules, provide job details, and address any queries or on-road issues.
  • Serve as the main point of contact for customers, providing updates on deliveries, handling any transport-related inquiries, and resolving service issues promptly.
  • Ensure all transport operations adhere to legal and safety regulations, including driver hours, working time directive, and tachograph regulations.
  • Monitor fleet utilisation, reducing empty running and optimising vehicle capacity to drive operational efficiency and cost savings.
  • Handle any day-to-day issues, such as traffic delays, vehicle breakdowns, or delivery changes, ensuring minimal disruption to schedules.
  • Maintain accurate records for all transport activities, including delivery notes, route logs, and compliance documents.
  • Track and report on key performance indicators (KPIs), such as on-time delivery rates and vehicle efficiency, to support continuous improvement initiatives.
  • Conduct driver briefings before and after shifts to ensure compliance and performance standards are met.
Requirements:
  • Previous experience in transport planning, ideally within the general haulage sector.
  • Strong geographical knowledge of the UK road network.
  • Familiarity with Transport Management Systems (TMS) and route planning software.
  • Understanding of transport compliance and health & safety regulations.
  • Ability to work effectively under pressure, handling multiple priorities and tight deadlines.
  • Strong communication skills, with the ability to liaise confidently with customers, drivers, and internal teams.
  • A proactive problem solver with strong organizational skills and attention to detail.
  • Experience managing a diverse fleet and coordinating multiple deliveries and collections.
What We Offer:
  • A competitive salary of £35,000 - £50,000 depending on experience.
  • A Monday to Friday schedule, 7:00 AM - 6:00 PM.
  • Opportunities for training and career advancement.
  • Standard holiday and Bank holidays.
  • Company pension.
  • Onsite parking.


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