Phlebotomy Operations Director

3 weeks ago


Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

Job Summary

We are seeking a seasoned manager and operations professional to lead our Phlebotomy team within Pathology. This pivotal role will see you at the forefront of operational management, with a strong emphasis on guiding our services through the transition from ISO15189:2012 to ISO15189:2022 standards.

Key Responsibilities

  • Oversee and lead phlebotomy services across the Peterborough, Hinchingbrooke, and Stamford sites, ensuring the delivery of high-quality, efficient ward and outpatient services.
  • Manage rotas, recruitment, handle HR processes, investigate incidents, maintain staff competency, and continuously improve service levels.
  • Deputise for the Phlebotomy and Specimen Reception Lead on relevant matters.

About the Role

This is an exciting opportunity to lead a team and drive the delivery, development, and continuous improvement of our services, directly benefiting our service users and patients.

What We Offer

  • Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff).
  • Membership of the NHS Pension Scheme.
  • Flexible working opportunities.
  • Enhanced hourly rates for unsociable hours, night shifts, weekends, and bank holidays.
  • Opportunities for career development and training to help you progress in your role.
  • Wellbeing support and activities to promote a healthy work environment.
  • Access to our in-house physiotherapy service.
  • On-site canteens offering subsidised meals.
  • Subsidised staff parking (currently free).
  • Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough.

About Us

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.



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