Operations Support Manager
18 hours ago
**Job Title:** Operations Support Manager
As an Operations Support Manager at CDM Recruitment, you will play a critical role in providing day-to-day operational support to ensure the smooth running of our business. You will be responsible for a variety of tasks, including assisting the product management team in collecting and managing product information across the entire portfolio.
Key Responsibilities:
- Collect and manage product information across the entire portfolio.
- Develop knowledge of products, including applications, features, and unique selling points.
- Help present product performance metrics, including sales revenue, margins, and pricing, segmented by market, region, and key customers.
- Conduct competitive research to provide insights on product comparisons in sales, margins, pricing, and USPs.
- Support the creation of new product specifications to guide the development team.
- Gather and organize sales data to facilitate the building of business cases and aid in sales forecasting and margin targets.
- Assist in planning and executing product sales and marketing strategies.
- Collaborate with the marketing team to develop sales materials, such as data sheets and catalogues.
- Coordinate the production of installation videos and animations with external consultants.
- Help generate and deliver sales presentations for the sales team.
- Provide support for internal and external product training sessions.
- Capture and categorize ongoing product feedback from customers for the product management team.
- Research and compile information to assist in product-related decision-making.
Person Specification:
- At least 1 year of experience working in a similar role supporting product managers or marketing/business management teams.
- Basic understanding of business principles and analytical skills.
- Ability to conduct thorough research and compile findings into understandable documents.
- Ability to multitask, prioritize tasks efficiently, and maintain attention to detail.
- Effective communication skills to collaborate with colleagues and communicate product information to stakeholders.
- Good problem-solving skills and adaptability.
Benefits:
- Salary range: £28,000 - £32,000.
- Pension benefits.
- Access to professional development courses.
- Part-time permanent employment.
- Increased annual leave.
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