Kensington Front of House Supervisor
1 day ago
Join our team at Millennium Gloucester Hotel London Kensington as a Kensington Front of House Supervisor, responsible for ensuring the smooth operation of the hotel's front of house during late shifts.
About the Role:
- Coordinate the work of front desk staff, including check-in, check-out, and room assignments
- Assist in the preparation of night reports and other administrative tasks
- Provide exceptional customer service to guests
Key Responsibilities:
- Supervise and train front desk staff to provide excellent customer service
- Monitor and maintain high standards of cleanliness and organization
- Collaborate with other departments to resolve guest complaints and issues
Requirements:
- At least 1 year's experience in hospitality management
- Excellent communication and interpersonal skills
- Able to work flexible hours, including evenings and weekends
Salary: £38,000 - £48,000 per annum
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