Kensington Front of House Supervisor

1 day ago


South Kensington, United Kingdom Millennium Gloucester Hotel London Kensington Full time

Join our team at Millennium Gloucester Hotel London Kensington as a Kensington Front of House Supervisor, responsible for ensuring the smooth operation of the hotel's front of house during late shifts.

About the Role:

  • Coordinate the work of front desk staff, including check-in, check-out, and room assignments
  • Assist in the preparation of night reports and other administrative tasks
  • Provide exceptional customer service to guests

Key Responsibilities:

  • Supervise and train front desk staff to provide excellent customer service
  • Monitor and maintain high standards of cleanliness and organization
  • Collaborate with other departments to resolve guest complaints and issues

Requirements:

  • At least 1 year's experience in hospitality management
  • Excellent communication and interpersonal skills
  • Able to work flexible hours, including evenings and weekends

Salary: £38,000 - £48,000 per annum



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