Housing Support Specialist
4 weeks ago
Adecco UK Limited is seeking a skilled Housing Assistant to join their team. As a Housing Assistant, you will provide exceptional customer service to residents across a range of tenures, ensuring a high level of satisfaction and resolving issues promptly.
Key Responsibilities:- Provide a first point of contact for housing services, receiving enquiries from customers and providing information and advice on housing services.
- Support residents with a range of tenures, including tenancy management and property maintenance.
- Manage office administrative work, including document management and processing key returns.
- Liaise with the Voids Team and Housing Benefit Team to resolve benefit queries.
- Process requests for refunds, statements, and direct debits.
- Excellent communication and customer service skills.
- Ability to develop and maintain a good working knowledge of housing services and procedures.
- Proficiency in Microsoft packages, including Word and Excel.
- Public Sector experience is desirable.
Adecco UK Limited is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.
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Housing Support Specialist
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Housing Support Specialist
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