Housing Support Specialist

3 weeks ago

Greenford, Greater London, United Kingdom Adecco UK Limited Full time
Job Title: Housing Support Specialist

Job Summary:
We are seeking a skilled Housing Support Specialist to join our team at Adecco UK Limited. As a Housing Support Specialist, you will provide exceptional customer service to residents across a range of tenures, ensuring they receive knowledgeable and professional support for their housing needs.

Key Responsibilities:

* Provide a first point of contact for housing services, receiving enquiries from customers in person, by telephone, by letter and electronically, and provide information and advice on housing services aiming to resolve problems immediately where possible.
* Support residents across a range of tenures throughout the lifetime of their tenancies, providing general office support as directed by the Neighbourhood Team Leaders.
* Manage all office administrative work, including the Document Management system, as directed by the Neighbourhood Team Leader or Head of Service.
* Process key returns and liaise with the Voids Team.
* Monitor property rent accounts, send letters, making agreements to pay and update records for straightforward low-level arrears cases as directed by the Neighbourhood Team Leader.
* Process requests for refunds, statements, direct debits, mortgage references etc.
* Assist in resolving benefit queries by liaising with the Housing Benefit Team.
* Liaise with Neighbourhood Team Leaders to ensure cheques received are recorded and processed appropriately.
* Assist with compiling and co-ordinating statistical data for Neighbourhood Team Leader and Manager.

Requirements:

* Able to deal with customer enquiries and requests face to face, by telephone, by letter and electronically, and provide information and advice on housing services aiming to resolve problems immediately where possible.
* Able to develop and maintain a good working knowledge of housing services and procedures and to use procedures when dealing with customer enquiries and requests.
* Able to develop and maintain ICT skills and use Microsoft packages for producing written information (Word) and analysing data (Excel).
* Able to demonstrate a good standard of communication skills, able to draft simple letters to customers without supervision, to compile information into simple factual reports and to explain housing services to customers over the telephone, in writing and face to face.
* Able to manage and maintain records, files and other documentation accurately.
* Ability to use word processing and spreadsheet software, as well as mainframe systems in a working environment.
* Public Sector experience, desirable.

About Us:
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

How to Apply:
By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

  • Housing Support Specialist

    3 weeks ago

    Greenford, Greater London, United Kingdom Adecco UK Limited Full time

    Housing AssistantAdecco UK Limited is seeking a skilled Housing Assistant to join their team. As a Housing Assistant, you will provide exceptional customer service to residents across a range of tenures, ensuring a high level of satisfaction and resolving issues promptly.Key Responsibilities:Provide a first point of contact for housing services, receiving...

  • Housing Support Specialist

    2 weeks ago

    Greenford, Greater London, United Kingdom Adecco UK Limited Full time

    Job DescriptionJob Title: Housing AssistantWe are seeking a dedicated and professional Housing Assistant to join our team at Adecco UK Limited. As a Housing Assistant, you will provide excellent customer service to residents, respond to enquiries, and support the Neighbourhood Housing teams in their daily operations.Key ResponsibilitiesCustomer Service:...

  • Housing Support Specialist

    3 weeks ago

    Greenford, Greater London, United Kingdom Adecco UK Limited Full time

    Housing Assistant Job DescriptionAdecco UK Limited is seeking a skilled Housing Assistant to join our team. As a Housing Assistant, you will provide exceptional customer service and support to residents across various tenures, ensuring a high level of satisfaction and resolving issues efficiently.Key Responsibilities:Provide a knowledgeable and professional...

  • Housing Support Specialist

    3 weeks ago

    Greenford, Greater London, United Kingdom Adecco UK Limited Full time

    Housing Assistant Job DescriptionAdecco UK Limited is seeking a skilled Housing Assistant to join our team. As a Housing Assistant, you will provide exceptional customer service and support to residents across various tenures, ensuring a high level of satisfaction and resolving issues efficiently.Key Responsibilities:Provide a knowledgeable and professional...

  • Housing Support Specialist

    3 weeks ago

    Greenford, Greater London, United Kingdom Adecco UK Limited Full time

    Housing Assistant Job DescriptionAdecco UK Limited is seeking a skilled Housing Assistant to join our team. As a Housing Assistant, you will provide exceptional customer service and support to residents across various tenures, ensuring a high level of satisfaction and resolving issues efficiently.Key Responsibilities:Provide a knowledgeable and professional...

  • Housing Support Specialist

    3 weeks ago

    Greenford, Greater London, United Kingdom Adecco UK Limited Full time

    Housing Assistant Job DescriptionAdecco UK Limited is seeking a skilled Housing Assistant to join our team. As a Housing Assistant, you will provide exceptional customer service and support to residents across various tenures, ensuring a high level of satisfaction and resolving issues efficiently.Key Responsibilities:Provide a knowledgeable and professional...

  • Neighborhood Housing Officer

    3 weeks ago

    Greenford, Greater London, United Kingdom Ackerman Pierce Full time

    Job Title: Neighborhood Housing Officer - Tenancy Management SpecialistAbout the Role:We are seeking an experienced Neighborhood Housing Officer to join our team at Ackerman Pierce. As a key member of our housing department, you will be responsible for managing a busy patch of properties regarding tenancy management and estate-related issues.Key...

  • Neighborhood Housing Officer

    3 weeks ago

    Greenford, Greater London, United Kingdom Ackerman Pierce Full time

    Job Title: Neighborhood Housing OfficerAckerman Pierce is seeking an experienced Neighborhood Housing Officer to join their team. The successful candidate will be responsible for managing a busy patch of properties, investigating nuisance and anti-social behaviour, and developing estate action plans with external groups.Key Responsibilities:Manage a caseload...

  • Neighborhood Housing Officer

    4 weeks ago

    Greenford, Greater London, United Kingdom Ackerman Pierce Full time

    Job Title: Neighborhood Housing OfficerAckerman Pierce is seeking an experienced Neighborhood Housing Officer to join their team. The successful candidate will be responsible for managing a busy patch of properties, investigating nuisance and anti-social behaviour, and developing estate action plans with external groups.Key Responsibilities:Manage a caseload...

  • Neighborhood Housing Manager

    3 weeks ago

    Greenford, Greater London, United Kingdom Ackerman Pierce Full time

    Job Opportunity: Neighborhood Housing OfficerAckerman Pierce is seeking an experienced Neighborhood Housing Officer to join their team. The ideal candidate will have a strong background in tenancy management, estate maintenance, and anti-social behavior cases.Key Responsibilities:Manage a busy patch of properties, handling tenancy and estate-related...

  • Neighborhood Housing Manager

    3 weeks ago

    Greenford, Greater London, United Kingdom Ackerman Pierce Full time

    Are you an experienced professional looking for a challenging role in neighborhood housing management? Ackerman Pierce is seeking a skilled individual to join their team as a Neighborhood Housing Manager. The successful candidate will be responsible for managing a busy patch of properties, handling tenancy and estate-related issues, and investigating...

  • HR Advisor

    3 weeks ago

    Greenford, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new company offers a unique opportunity to work for a leading global producer of components and innovative energy solutions.Your new role as an HR Advisor will involve supporting colleagues by providing best practice HR advice and guidance, helping to streamline a growing business.Key Responsibilities:Provide expert HR advice and guidance to colleagues...

  • Senior Procurement Specialist

    1 month ago

    Greenford, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Senior Indirect BuyerJoin a global manufacturer based in Greater London, transforming urban living and leading the way in their market. This company has teams in 10 countries and trades in over 40 countries worldwide, making it an exciting global opportunity.About the RoleYou will work closely with the indirect procurement manager, supporting...

  • Senior Procurement Specialist

    1 month ago

    Greenford, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Senior Indirect BuyerJoin a global manufacturer based in Greater London, transforming urban living and leading the way in their market. This company has teams in 10 countries and trades in over 40 countries worldwide, making it an exciting global opportunity.About the RoleYou will work closely with the indirect procurement manager, supporting...

  • Senior Procurement Specialist

    3 weeks ago

    Greenford, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Senior Indirect BuyerJoin a global manufacturer based in Greater London, who are transforming urban living and leading the way in their market. This company has teams based in 10 countries and trades in over 40 countries worldwide, making this an exciting global opportunity.Job Summary:We are seeking a Senior Indirect Buyer to work closely with...

  • Senior Procurement Specialist

    3 weeks ago

    Greenford, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Senior Indirect BuyerJoin a global manufacturer based in Greater London, who are transforming urban living and leading the way in their market. This company has teams based in 10 countries and trades in over 40 countries worldwide, making this an exciting global opportunity.Job Summary:We are seeking a Senior Indirect Buyer to work closely with...

  • HR Advisor

    2 weeks ago

    Greenford, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new company is a leading global producer of components and innovative energy solutions for a wide array of applications, which continues to grow and thrive.Your new role as an HR Advisor will see you working as a key member of the team, reporting directly to the Managing Director. You will be supporting colleagues by providing best practice HR advice...

  • Academic Support Specialist

    2 weeks ago

    Greenford, Greater London, United Kingdom Reeson Education Full time

    Academic Support RoleWe are seeking a dedicated and passionate individual to join our team as an Academic Support Specialist. In this role, you will provide support to students in a secondary school setting, helping them to stay focused and engaged in their learning.Key Responsibilities:Provide academic support to students in a classroom setting, adapting...

  • Commercial Finance Director

    4 weeks ago

    Greenford, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Commercial Finance ManagerJob Summary:We are seeking a highly skilled Commercial Finance Manager to join our team at Hays Specialist Recruitment Limited. As a key member of our finance team, you will be responsible for analyzing monthly performance, providing commentary on performance versus budget, and identifying opportunities to improve...

  • Commercial Finance Director

    4 weeks ago

    Greenford, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Commercial Finance ManagerJob Summary:We are seeking a highly skilled Commercial Finance Manager to join our team at Hays Specialist Recruitment Limited. As a key member of our finance team, you will be responsible for analyzing monthly performance, providing commentary on performance versus budget, and identifying opportunities to improve...