Digital Product Manager

7 days ago

London, Greater London, United Kingdom Vodafone Full time

About the Role

Vodafone UK is seeking a skilled Digital Product Manager to play a key part in the definition and development of the digital eCommerce journeys for our Consumer customers. As a product manager, you will be accountable for managing the checkout roadmap, monitoring its key KPIs, and mapping out the product capability to drive sales growth, reduce cost to serve, and improve overall tNPS.

Key Responsibilities

  • Manage and prioritise the team's roadmap for the eCommerce checkout, ensuring stakeholders understand the compromises and constraints.
  • Input into the eCommerce strategy and roadmap.
  • Support quarterly PI planning activities for the Checkout squads.
  • Monitor the key health indicators of the checkout, analyse its data, and map out optimisation features.
  • Manage the checkout platform performance and evolve the platform.
  • Engage stakeholders on progress against roadmap and key issues.
  • Continuously monitor customer needs, market trends, competitor activity, and regulatory changes to ensure products remain category leaders.
  • Contribute to increasing digital sales mix and building capability to underpin the Consumer strategy.

Requirements

  • Experience with eCommerce and preferably the checkout step of the journey.
  • Experience of working as a Digital Product Manager with expertise in roadmap management and product discovery.
  • Previous experience of working in an agile software development environment.
  • Experience of defining and delivering Minimum Viable Products, running A/B tests, and making data-oriented decisions.
  • Expert understanding of self-service front ends and interfaces with backend information systems.
  • Analytical skills to measure impact, identify trends, and create strong hypotheses to test.
  • Experience of driving strategy and delivery in a digital environment.
  • Previous experience and exposure working in large complex organisations.
  • Strong commercial knowledge.

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