Business Analyst for Client Onboarding

3 days ago


Chester, Cheshire, United Kingdom Pontoon Full time

At Pontoon, we are seeking a highly skilled Business Analyst to support our clients in the EMEA region. This 5-day role is based in Chester, United Kingdom, and offers an estimated salary of £35,000.

About the Job

The ideal candidate will have excellent analytical skills and experience in implementing treasury products and solutions for clients. Key responsibilities include taking ownership of end-to-end project resolutions, conducting research using various bank systems, and liaising with internal business partners to provide accurate responses to client enquiries.

The successful candidate will also be responsible for resolving conflicts while escalating concerns that may impact the client experience. If you have a strong attention to detail and a customer-focused approach, this could be the perfect opportunity for you.

Key Responsibilities:
  • Implement treasury products and solutions for clients
  • Take ownership of end-to-end project resolutions
  • Conduct research using various bank systems
  • Liaise with internal business partners to provide accurate responses to client enquiries
  • Resolve conflicts while escalating concerns that may impact the client experience

Pontoon is an employment consultancy dedicated to improving everyone's chance of being part of the workplace. We respect and appreciate people of all backgrounds and offer a supportive work environment.



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