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Sales Assistant

2 months ago

Woodford Green, Greater London, United Kingdom AkzoNobel Full time

About AkzoNobel

We're a leading global paints and coatings company with a rich history of innovation. Our portfolio of brands, including Dulux, International, Sikkens, and Interpon, is trusted by customers worldwide. We're active in over 100 countries and strive to sustain and enhance the fabric of everyday life through our expertise.

Job Summary

We're seeking a Sales Assistant to join our team at Dulux Decorating Centres. As a key member of our store team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth. You'll work closely with our UK Sales Team to provide personalized service, maximize sales, and promote our products and accessories.

Key Responsibilities

  • Provide a warm welcome and informed conversation to customers
  • Use our client service tools to ensure a consistent customer experience
  • Support our monthly customer contact plan and follow the merchandising plan to restock the shop floor
  • Develop your skills and encourage colleagues to do so using our training tools

Requirements

  • Proven experience in a customer service or retail role
  • Excellent communication, customer service, and interpersonal skills
  • Calm under pressure and well-organized with an eye for detail

What We Offer

  • Competitive salary and benefits package
  • 25 days holiday excluding bank holidays
  • Income protection and employee assistance program
  • Staff discount at Dulux Decorator Centre stores
  • Flexible benefits scheme offering benefits including gym membership, retail card, and more

We're committed to creating an inclusive and respectful workplace where all employees can thrive. We strive to embrace diversity and promote a culture of tolerance. Our talent acquisition process is designed to set the foundations for a diverse environment, and we train and educate our hiring managers on the implications of unconscious bias.