Business Development Manager

3 weeks ago


Leigh, Wigan, United Kingdom Frasers Group Full time

About the Role:

We are seeking a highly motivated and experienced General Manager to lead our Everlast Gyms team. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.

Key Responsibilities:

  • Represent Everlast Gyms as an ambassador for fitness, demonstrating our elevated ways of working and driving all revenue lines to drive profitability.
  • Effective management of controllable costs, such as stock orders and cleaning supplies, to eliminate wastage and overspend.
  • Lead by example on reception and the gym floor, enhancing every visit for our members.
  • Ensure central processes, like STRIVE and MOVE, are followed and delivered to the highest level consistently.
  • Drive collective buy-in to national focuses and incentives, such as #WORKOUTWEDNESDAY and #WeCommunicate.
  • Lead the recruiting, monitoring, training, and onboarding of new team members within your gym.
  • Ensure all daily, weekly, and monthly operational processes are completed consistently and to a high standard using our in-house systems.
  • Deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis.
  • Manage club rotas based on budgets, ensuring fully trained team members are always onsite.
  • Be resilient and agile to react to challenging situations and find solutions.
  • Able to effectively manage all policies and procedures, including Health & Safety, inclusive of pool plant operations.
  • Ensure consistently high standards of cleanliness and presentation at all times.

Requirements:

  • Passion for health, fitness, and wellness.
  • Level 2 qualification in fitness (desirable).
  • 1+ year previous management role experience within the fitness industry.
  • Strong leadership qualities.
  • Adaptability in communication and management style depending on the team member and their drivers.
  • A positive, solutions-driven mindset in the face of adversity.
  • A member champion mentality with exceptional interpersonal skills.
  • Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
  • Flexibility in working hours and location to support the needs of the business, including weekends and Bank Holidays when required.

About Us:

Frasers Group is a dynamic and ambitious company that is passionate about delivering exceptional customer experiences. We are committed to investing in our people, our products, and our communities to drive growth and success. If you are a motivated and experienced professional who is passionate about the fitness industry, we would love to hear from you.



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