Food and Beverage Host

1 month ago

Manchester, United Kingdom Grosvenor Casinos Full time
Grosvenor Casino Job Description

Company Overview

Grosvenor Casinos is a leading gaming and entertainment company in the UK, with a strong presence in the community. Our venues offer a unique experience, combining gaming, dining, and entertainment in a welcoming atmosphere.



Job Role

We are seeking a skilled and enthusiastic Food and Beverage Host to join our team at Grosvenor Casino Didsbury. As a Food and Beverage Host, you will be the face of our business, responsible for delivering exceptional customer service and creating a memorable experience for our guests.



Key Responsibilities
  • Provide exceptional customer service, ensuring that all guests have an amazing experience with us
  • Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
  • Proactively offer and provide a friendly, efficient, and prompt service of food and beverages, only delivering products you are proud of
  • Be aware of daily/weekly targets and contribute positively towards them
  • Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way
  • Replenish stocks so that the customer always has the opportunity to access products at all times


Requirements

To be successful in this role, you will need to be customer-obsessed, have excellent communication skills, and be able to work well under pressure. You will also need to be familiar with current promotions and products available to ensure that the customer can make the most of their visit.



What We Offer

Grosvenor Casinos offers a competitive salary and benefits package, as well as opportunities for career development and growth. We are committed to creating a positive and inclusive work environment, where our employees can thrive and reach their full potential.



How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].

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