Food and Beverage Host

3 weeks ago

Manchester, United Kingdom The Rank Group Full time

About Us

Grosvenor Casinos is a leading entertainment brand, dedicated to delivering exceptional experiences to our customers. We're passionate about creating a welcoming atmosphere, where people can enjoy great food, drink, and entertainment.

Job Description

We're seeking a skilled Food and Beverage Host to join our team at Grosvenor Casino, Didsbury. As a key member of our hospitality team, you'll be responsible for delivering outstanding customer service, ensuring our guests have an unforgettable experience.

Key Responsibilities

  • Provide exceptional customer service, ensuring all guests feel welcome and valued.
  • Stay up-to-date with current promotions and products, making recommendations to enhance the customer experience.
  • Efficiently manage food and beverage orders, ensuring prompt and friendly service.
  • Contribute to achieving daily and weekly targets, driving sales and revenue growth.
  • Develop strong relationships with colleagues, working collaboratively to deliver exceptional service.
  • Maintain a clean and organized workspace, adhering to health and safety standards.

Requirements

  • Positive attitude and excellent communication skills.
  • Experience in a hospitality role, with a passion for delivering exceptional customer service.
  • Ability to work flexible shifts, including weekends and bank holidays.
  • Comfortable with change and adaptable to new situations.

What We Offer

We're committed to providing a supportive and inclusive work environment, where you can grow and develop your skills. As a Food and Beverage Host, you'll enjoy a competitive salary, comprehensive training, and opportunities for career progression.

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