Driver Engagement Specialist

2 weeks ago


Hayes, Greater London, United Kingdom HIVED Full time
Driver Engagement Associate

HIVED is a climate and logistics startup building the first sustainable parcel delivery network at scale powered by a 100% electric fleet.

We are currently looking for a dedicated and committed Driver Engagement Associate responsible for driver supply and managing our application funnel along with training and onboarding drivers.

Responsibilities:

  • Engage with drivers to maintain quality in the HIVED service
  • Conduct regular performance check-ins with drivers
  • Manage and resolve inbound driver queries
  • Makes critical decisions based on performance data
  • Collaborate with the wider operations team

What We Offer:

  • Dynamic working environment with a diverse and driver team
  • Huge opportunity for learning in a high-growth environment
  • 25 days of holiday allowance plus public holidays
  • Subsidised private medical insurance
  • Wellbeing initiatives


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