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Voids Coordinator

1 month ago


Bath, Bath and North East Somerset, United Kingdom Management Companies (Ventures) Full time

At Management Companies (Ventures), we're dedicated to creating inclusive and thriving communities for our customers and employees. As a key member of our team, you'll play a vital role in ensuring the smooth management of our void properties.

Key Responsibilities:

  • Proactively manage a portfolio of properties to be marketed for let, ensuring client, company, and statutory requirements are met.
  • Monitor properties closely, review strategies, and make recommendations as needed, updating the system accordingly.
  • Coordinate and schedule repair works from receipt of keys to handing back to ready to let for empty properties.
  • Liaise with other staff, raise and process associated paperwork, and update systems accurately to reflect true performance.

Requirements:

  • A high level of customer focus, always working to address and exceed customer needs regarding the delivery of an efficient voids service.
  • Previous customer service experience, good communication skills, and basic IT skills are essential.
  • Ability to think ahead, spot opportunities, and take appropriate action.

Benefits:

  • Competitive salary with a yearly salary review.
  • Training and development opportunities.
  • Extra perks, including huge discounts and offers from shops, cinemas, and more.