Hotel Experience Manager

4 weeks ago


Manchester Airport, United Kingdom Clayton Hotel Manchester Airport Full time

About the Role:

We are seeking a skilled Guest Relations Manager to join our team at Clayton Hotel Manchester Airport.

This is a 24/7 property with 365 bedrooms, 17 Meeting and Events rooms, and a vibrant Aviator Bar and Grill Restaurant.

The successful candidate will have excellent communication and interpersonal skills, with experience in customer service and relations.

Key Responsibilities:

  • To provide exceptional guest services and resolve any issues that may arise.
  • To maintain a high level of professionalism and courtesy at all times.
  • To work closely with other departments to ensure seamless delivery of services.

What We Offer:

  • A competitive salary of approximately £45,000 - £55,000 per annum.
  • A range of benefits including health insurance, pension scheme, and life assurance.
  • The opportunity to work for a fast-growing hotel chain with a strong reputation for excellence.


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