Team Lead

1 day ago


City of Westminster, Greater London, United Kingdom German Doner Kebab Full time

Team Lead - Service Excellence

Estimated salary: £28,000 - £38,000 per year

Job Description

We are looking for a highly motivated Team Lead to join our team in York. As a Team Lead, you will be responsible for leading by example, providing exceptional customer service, and driving sales growth through effective team management.

Key Responsibilities

  • Supervise and coordinate the activities of restaurant staff, including servers, kitchen staff, and managers
  • Develop and implement strategies to improve customer satisfaction and increase sales
  • Train and develop staff to provide exceptional customer service and maintain high standards of food quality
  • Maintain accurate records and reports, including sales data, inventory levels, and employee performance

Requirements

  • Proven experience in a similar role, preferably in the hospitality industry
  • Excellent communication and leadership skills
  • Able to work effectively in a fast-paced environment
  • Ability to analyze data and make informed business decisions

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