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Full Time Optical Assistant Role

2 months ago

Burnley, Lancashire, United Kingdom Zest Business Group Full time

Job Summary

Zest Business Group is seeking a highly skilled Optical Assistant to join our team in a premium practice in the North West. As an Optical Assistant, you will be responsible for assisting in all areas of the practice, including reception, dispensing, frame styling, adjustments, and meeting and greeting patients.

Key Responsibilities

  • Assist in the daily operations of the practice, including managing patient flow and ensuring a smooth customer experience.
  • Provide exceptional customer service, responding to patient inquiries and resolving any issues in a timely and professional manner.
  • Work closely with the optometrists and other staff members to ensure seamless communication and collaboration.
  • Contribute to the development of a positive and inclusive practice culture, promoting a team-oriented environment.
  • Participate in ongoing training and professional development to stay up-to-date with industry trends and best practices.

Requirements

  • Previous experience in an opticians or a related field is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients and colleagues.
  • Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • A passion for delivering exceptional customer service and a commitment to providing a high-quality patient experience.
  • A willingness to learn and adapt to new situations, with a flexible and positive attitude.

What We Offer

  • A competitive salary and benefits package, including a practice bonus scheme.
  • Opportunities for professional development and career advancement within the Zest Business Group.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Free parking and a convenient location.