Call Centre Advisor
3 weeks ago
We are looking for a talented Call Centre Advisor to work with our client in Ashbourne. As a Call Centre Advisor, you will be responsible for providing excellent customer service, handling queries and resolving issues in a professional and efficient manner.
Key Responsibilities:
• Respond to customer inquiries via phone and email, providing timely and effective solutions.
• Resolve customer complaints in a fair and transparent manner, ensuring customer satisfaction.
• Provide product/service guidance and support to customers, enhancing their overall experience.
• Collaborate with internal teams to address complex customer issues, driving continuous improvement.
• Maintain accurate records of customer interactions and feedback, contributing to data-driven decision-making.
Requirements:
• Excellent verbal and written communication skills.
• Ability to remain calm under pressure, empathising with customers' concerns.
• Proven problem-solving skills, with the ability to think critically and creatively.
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Customer Advisor
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Customer Advisor
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Sunday Sales Assistant 7.5 Hours Bakewell Shop
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Bank Sales Assistant Bakewell and Buxton
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Bakewell, United Kingdom Ashgate Hospice Full time**About the role** **Hours**: Zero hours to include bank holidays and weekends as and when needed. Our Retail outlets provide 29% of much-needed income to the hospice. This is vital to be able to provide care to the people of Derbyshire. The hospice has 15 retail shops,1 furniture warehouse a Donation centre, 2 Clearance shops and 3 Coffee shops! We also...