Quality Assurance Manager

2 weeks ago


Maidstone, Kent, United Kingdom D R Newitt & Associates Full time

Job Title: Quality Assurance Manager
Location: Maidstone, Kent
Salary: Up to £50,000
Hours: Monday to Friday
We are seeking a highly skilled Quality Assurance Manager to join our team at D R Newitt & Associates. The successful candidate will be responsible for managing the technical and quality team, ensuring compliance with BRC standards, and maintaining a quality management system. Key responsibilities include handling customer complaints, technical administration, and supporting customers with ethical and sustainability initiatives. Regular liaison with customers and suppliers is also required. If you have experience in quality assurance and compliance, we encourage you to apply for this exciting opportunity.

Responsibilities:

  1. Manage technical and quality requirements standards and performance for our service provision customers.
  2. Maintain site compliance to BRC.
  3. Maintain Quality Management system.
  4. Handle customer complaints.
  5. Technical administration - review specifications, liaise with customers & suppliers, and manage non-conformance reports.
  6. Regularly liaise with customers & suppliers.
  7. Support customers and ethical and sustainability initiatives.
  8. Assist technical and product managers in managing procedures, processes, and legality.
  9. Visit suppliers.


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