Credit Union Service Associate

3 weeks ago


Colchester, Essex, United Kingdom Land of Lincoln Credit Union, Inc. Full time
Job Title: Credit Union Service Associate

About the Position:

We are seeking a Customer-Focused Credit Union Service Associate to provide exceptional member service and promote financial stability in the community. The ideal candidate will possess excellent communication skills, a solid understanding of computer systems and software, and a strong commitment to maintaining confidentiality and professionalism.

Main Responsibilities:
  1. Deliver outstanding member service by accurately processing transactions, actively listening, and identifying members' needs.
  2. Promote credit union products and services tailored to members' needs, staying up-to-date on all credit union services and policies.
  3. Open new share accounts and certificates, process new account information, and assist with wire transfers and account closures.
  4. Assess and process consumer loan applications, mail loan applications and/or information to members and prospective members.
  5. Verify the accuracy of delinquency notices and send them as necessary.
  6. Ensure that all member information and transactions remain confidential.
Requirements:
  • High School Diploma or equivalent
  • Minimum 6 months of experience in a financial institution or cash handling environment
  • Minimum one year of customer service experience
  • Availability during business hours and willingness to work at alternate Branch locations if assigned
Compensation:

$45,000 - $55,000 per year

About Our Organization:

Land of Lincoln Credit Union, Inc. is a reputable financial institution dedicated to delivering exceptional member service and promoting financial stability within the community.


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