Commercial Excellence Manager

3 days ago


Birmingham, Birmingham, United Kingdom MBR Partners Full time

At MBR Partners, we're dedicated to delivering exceptional customer experiences through innovative network and service management solutions. We're seeking a talented Sales Operations Manager to join our team in the UK, working closely with our commercial team globally to drive commercial excellence.

About the Role

This is a hands-on role, requiring prior experience with Salesforce and the ability to coach senior staff in its use. The successful candidate will develop and operate processes, systems, and tools that drive commercial excellence, working closely with regional sales heads to achieve results.

The estimated salary for this position is around £60,000 per annum, based on industry standards and location. As a remote worker, you'll have the flexibility to work from anywhere in the UK.

Main Responsibilities
  1. Reporting and Analysis: Develop and implement reporting strategies to support sales team and senior management decision-making. Lead complex bid management, ensuring seamless coordination across multiple functions. Conduct data analysis to understand sales pipeline health and provide actionable insights.
  2. Sales Enablement: Design and implement sales training programs to upskill the sales team. Develop and maintain sales KPIs and dashboards to measure performance. Provide coaching and mentoring to sales reps to optimise performance.
  3. Sales Process Compliance: Develop and maintain sales processes to ensure best practices are adopted. Create and deliver roadmaps for sales operations improvement. Ensure sales teams have access to necessary resources and support.

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