Fitness Experience Coordinator

3 weeks ago


Hertfordshire, United Kingdom Village Hotels Full time

We pride ourselves on offering high-quality facilities that leave our guests impressed. This is why we need you to bring your passion for perfection to ensure our public areas are looking slick.

You'll be responsible for maintaining the cleanliness, hygiene, and overall appearance of our studios, gym floor, and pool area. Whether it's responding to poolside alarms or perfecting the guest experience, you'll be hell-bent on making sure everything meets our high standards.

As a key member of our team, you'll work closely with colleagues to refine our services and take care of every detail. Your attention to detail and ability to work independently will make you an asset to our club.

Our members have certain expectations when it comes to their fitness experience, and you'll be committed to delivering exceptional service that keeps them smiling.

At Village Hotel Club, we're all about embracing personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With 33 fabulous hotels and leisure clubs across the UK, we rely on you to deliver service that puts us head and shoulders above the competition.

We offer a range of benefits, including:

  • Complimentary full leisure club membership worth £1200
  • Discounts on overnight stays at Village Hotels
  • Up to 40% discount on food and drink at any Village Hotel
  • Excellent training and development opportunities
  • Flexible and home working options
  • A fun, supportive, and inclusive work environment with loads of development opportunities

What we need from you:

  • A passion for hospitality, leisure, and fitness
  • The ability to deliver outstanding customer service leading to exceptional member satisfaction
  • Solutions-oriented thinking with an eye for spotting issues before they happen
  • The ability to work in compliance with company and legal guidelines, keeping yourself, colleagues, and customers safe

Salary: £22,000 - £25,000 per annum, depending on experience. All offers are subject to a successful DBS check.


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