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2 months ago
Are you passionate about sports and delivering exceptional customer experiences? Do you thrive in fast-paced retail environments and enjoy helping others? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor at Decathlon
About the RoleAs a Customer Service Advisor, you will be the face of Decathlon, providing top-notch customer service and support to our customers in-store and online. Your primary goal will be to ensure that every customer leaves our stores with a smile, feeling valued and satisfied with their shopping experience.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers in finding the right products for their sports needs, providing expert advice and guidance.
- Manage stock levels, pricing, and merchandising to ensure a seamless shopping experience for customers.
- Work collaboratively with the sales team to achieve sales targets and drive business growth.
- Participate in ongoing training and development to enhance your skills and knowledge in customer service and sales.
As a valued member of our team, you can expect:
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment with a passionate team.
- The chance to work with a leading sports retailer and contribute to the success of our business.
- A range of employee benefits, including discounts on Decathlon products, cycle-to-work scheme, and more.
To succeed in this role, you will need:
- A passion for sports and delivering exceptional customer experiences.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment and adapt to changing situations.
- Basic knowledge of sports and fitness products.
- A commitment to providing outstanding customer service and support.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about sports, we encourage you to apply for this exciting opportunity to join our team as a Customer Service Advisor at Decathlon
