Motors Sales Receptionist
5 days ago
We are seeking a highly skilled and customer-focused receptionist/showroom host to join our team at The John Clark Motor Group. This is an exciting opportunity to work in a dynamic environment, representing inspirational brands and providing exceptional service to customers.
About the Role
As a Car Showroom Receptionist/Host, you will be responsible for handling incoming calls, booking and managing customer requests for accident cover, retail, and warranty. You will also provide a welcoming and courteous experience for customers and visitors, promoting the professional image of the company. Additionally, you will direct internal and external calls effectively, ensuring compliance with company policies and industry guidelines.
Key Responsibilities:
- Handle incoming calls in a timely manner
- Book and handle customer requests for accident cover, retail, and warranty
- Provide a welcoming and courteous experience for customers and visitors
- Direct internal and external calls effectively
- Maintain compliance with company policies and industry guidelines
Requirements:
- Excellent communication skills
- Polite and well-mannered
- Well-presented
- Previous customer service and administration experience
- Able to build relationships easily
- Problem-solving and decision-making skills
Salary: £20,000 - £25,000 per annum depending on experience
Benefits:
- Industry-leading discounted Employee Car Scheme
- 30 days' holiday
- Award-winning In-house and manufacturer training
- Cycle to work scheme
- State-of-the-art dealership standards
- Careers development opportunities
- Group contributory pension scheme
- Life assurance
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