Executive Restaurant Lead

4 weeks ago


Oxford, Oxfordshire, United Kingdom MERCURE Full time

About MERCURE

Mercure Oxford Hawkwell House is a 4-star hotel located in the picturesque village of Iffley in Oxford, welcoming guests to a warm and inviting atmosphere.

Job Overview

We are seeking an experienced Executive Restaurant Lead to join our team, responsible for the daily operation of the restaurant and bar, ensuring seamless service and a memorable experience for our patrons.

Key Responsibilities

  1. Assist in overseeing the day-to-day operations of the breakfast, M&E, restaurant, bar, and room service, guaranteeing a seamless experience for our guests.
  2. Coordinate closely with the kitchen and service teams to ensure smooth service delivery.
  3. Monitor inventory levels and order supplies to maintain adequate stock, ensuring minimal waste and optimal efficiency.
  4. Handle guest inquiries and complaints efficiently, resolving issues promptly and professionally.
  5. Uphold the highest standards of health, safety, and sanitation, maintaining a clean and hygienic environment.
  6. Collaborate with the management team to develop and implement budgeting, cost control, and revenue enhancement strategies.
  7. Embody our core values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.
  8. Prior experience as a Restaurant & Bar Manager or Assistant Food & Beverage Manager in a hotel is essential.

Requirements and Qualifications

To succeed in this role, you will need:

  • A service-focused personality and excellent interpersonal skills.
  • Previous leadership experience in a similar role.
  • Prior experience working with Opera or a related system.
  • Strong problem-solving abilities and the capacity to lead by example.

Salary and Benefits

The successful candidate can expect a competitive salary of £30,000 per annum, along with a comprehensive benefits package, including:

  • Premium training and development opportunities.
  • A supportive and inclusive work environment.
  • Opportunities for career growth and advancement.

Join Our Team

If you are a motivated and experienced professional with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to become part of our dynamic team at Mercure Oxford Hawkwell House.



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