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Front Office Development Opportunity

2 months ago

London, Greater London, United Kingdom The Landmark London Full time

**About The Landmark London**

We are a leading hotel and hospitality company dedicated to delivering exceptional guest experiences. Our team is passionate about providing memorable moments and five-star service to our guests and each other.

**Job Summary**

We are seeking a highly motivated and enthusiastic Front Office Graduate to join our Front Office team on a fixed-term basis. As a Front Office Graduate, you will play a key role in consistently delivering exceptional service to our guests and supporting the team in achieving our business objectives.

**Key Responsibilities**

  • Provide exceptional service to guests, responding to their needs and exceeding their expectations.
  • Support the team in maintaining a high level of service quality, ensuring that all guests receive a memorable experience.
  • Assist with the management of front office operations, including check-in, check-out, and room assignments.
  • Develop and maintain a thorough knowledge of hotel services, amenities, and policies.
  • Collaborate with the team to achieve business objectives, including revenue growth and guest satisfaction.

**What We Offer**

We offer a competitive salary, service charge, and paid overtime. Additionally, you will enjoy:

  • 28 paid holidays increasing with service.
  • Free meals.
  • Pension with company contributions.
  • 50% discount in all our restaurants.
  • Additional discounts on hotel stays and Spa in all our hotels.
  • Season ticket loan.
  • Recommend a Friend incentive.
  • 24/7 online GP, mental health support, and virtual wellbeing.
  • Bike to work scheme.
  • Uniforms provided and laundered complimentary.
  • Apprentice programmes.
  • Educational sponsorship for specialist subjects.
  • Opportunity to join our taskforces to contribute to the business focuses, community, and environment.
  • Employee Assistance Programme.
  • Employee recognition schemes and Social Committee events, including gala dinners and more

**Requirements**

To be successful in this role, you will need:

  • A passion for delivering exceptional service and creating memorable experiences for guests.
  • Excellent communication and interpersonal skills.
  • A strong work ethic and ability to work effectively in a team environment.
  • A willingness to learn and develop your skills and knowledge.

**How to Apply**

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, please submit your application.