Sales Assistant

14 hours ago


Somerset, United Kingdom Frasers Group Full time
About Us

We've come a long way from our humble beginnings in Kennington Road, London in 1921. Back then, we made our own bikes and even won awards for our exceptional service. Our core values of knowledge, passion, and value remain unchanged – we're still a local bike shop, but now with a nationwide presence and a global online store.

Job Description

As a Sales Assistant at Evans Cycles, you will be responsible for delivering exceptional customer experiences and assisting customers in finding the perfect bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
  • Product Knowledge: Develop a deep understanding of our range of bicycles, components, accessories, and clothing. Stay informed about the latest cycling trends and technologies.
  • Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
  • Stock Management: Assist with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
  • Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
  • Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
  • Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.
Additional Information

This role has no guaranteed hours of work, and hours can vary from week to week. As a result, some weeks may have no hours of work offered.


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