Financial Administrator
1 month ago
We are seeking an experienced Financial Administrator to join our team at Artemis Recruitment Consultants Ltd. As a key member of our team, you will be responsible for providing administrative support to our clients and ensuring the smooth operation of our financial services.
Key Responsibilities:
- Manage client information and progress logging in our Concert database
- Extract critical information from report run formats and platforms
- Utilize MS Excel to analyze and present data
- Liaise with providers and team members to ensure seamless communication
- Manage client financials, including ISA's, investment, and retirement accounts
- Respond to client enquiries and requests for information
- Ensure compliance with regulatory standards under Openwork and the FCA
- Communicate with clients, providers, and other parties to progress client casework
- Gather and process plan information from providers
- Produce MS Excel spreadsheets with client plan information
- Prepare meeting packs for new clients and client reviews
- Answer calls and respond to inbound enquiries
- Support marketing activities and initiatives
- Scan client files and critical information
Person Specification:
- Attention to detail and eagerness to learn
- Positive attitude and ability to prioritize tasks
- Desire to change, grow, and improve
- High personal integrity and solution-driven approach
- Ability to follow instruction and accept feedback
- Flexible and receptive to changing priorities
- Naturally helps others and has a strong work ethic
- Good sense of humour and friendly disposition
- Takes pride in getting it 100% right
Knowledge & Skills:
- Numerate and able to tackle numerical tasks with logic
- Intermediate to advanced knowledge of MS Excel
- Proficient to intermediate knowledge of MS Word, Outlook
- Ability to check your own work for inaccuracies and inconsistencies
- Professional, warm, and friendly communication skills
- Hospitable, welcoming, and thoughtful towards all visitors
- Willingness to ask questions, raise concerns, and ask for help
- Career and salary progression expected
- Experience within financial services administration, IFA, or provider side
- Desire to build knowledge and gain relevant qualifications
- A passion to develop a career within the financial services industry
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