Sales and Marketing Assistant
2 months ago
Company Overview
Londonist DMC is a leading student accommodation agency with a strong presence in London, offering a wide range of stylish and comfortable en-suite rooms, studios, and apartment rooms. Our properties provide access to excellent facilities, including gyms, cinemas, social and study spaces, and 24/7 on-site security and maintenance teams.
Job Summary
We are seeking a highly motivated and enthusiastic Sales and Marketing Assistant to join our team for a 3-month internship. This role is an excellent opportunity for university students seeking placement experience or recent graduates looking to gain practical experience in the student accommodation industry.
Key Responsibilities
- Assist in generating leads and attracting prospective students through various sales and marketing activities.
- Support the sales team in managing and updating the customer relationship management (CRM) system.
- Respond to inquiries from students and parents, providing excellent customer service and addressing their needs and concerns to help them book accommodation.
- Participate in market research to identify new opportunities and trends within the student housing market.
- Provide administrative support, including preparing reports and maintaining accurate records.
- Effectively balance core direct sales disciplines including, but not limited to, prospecting, solicitation, rate quoting, contracting, sales calls, and online conversations.
- Respond promptly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.
- Maintain a professional image at all times through appearance and dress.
- Assist Sales Representatives and Executives and other salespersons to communicate effectively with operational departments.
- Assist salespersons to review group resumes and rooming lists to ensure accuracy and fulfill any special requests.
- Comply with the demands coming from the Sales Executive and other salespersons.
- Be available to work on weekends and during evening shifts as required to meet the Sales Department's needs.
Requirements
- Currently enrolled in or recently graduated from a university program (preferably in business, marketing, or a related field).
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask.
- Ability to work independently as well as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Prior sales or customer service experience is a plus but not required.
- Enthusiastic, proactive, and eager to learn about the student accommodation industry.
- Flexible to work weekends and evening shifts.
- Must have a valid work permit in the UK (part-time or full-time).
What We Offer
- Hands-on experience in a dynamic and growing industry.
- Mentorship and guidance from experienced professionals.
- Networking opportunities with industry experts.
- A supportive and collaborative work environment.
- Potential for future career opportunities within the company.
- A great office environment in central London.
Equal Opportunities Employer
Londonist DMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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