Store Manager

2 months ago

Ellesmere Port, Cheshire, United Kingdom Hackett Full time

About Hackett London

Hackett London is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. As a leading retailer, we strive to deliver exceptional customer experiences and showcase our commitment to quality and craftsmanship.

Job Summary

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Hackett London. As a key member of our retail team, you will be responsible for driving sales growth, leading a high-performing team, and delivering exceptional customer service.

Key Responsibilities

  • Team Management: Lead and develop a high-performing sales team, providing coaching and guidance to ensure excellent customer service and sales performance.
  • Sales: Collaborate with the Store Manager to achieve commercial targets and KPIs, driving sales growth through effective product knowledge and team management.
  • Customer Experience: Foster a culture of exceptional customer service, ensuring every client feels valued and supported throughout their shopping experience.
  • Shop Operations: Ensure seamless store operations, including inventory management, stock control, cash handling, and daily reporting.

Requirements

To succeed in this role, you will possess:

Proven retail experience, preferably in luxury fashionExcellent leadership and team management skillsStrong communication and interpersonal skillsAbility to work in a fast-paced environment and adapt to changing prioritiesFluent English language skills

About Us

Hackett London is part of the AWWG global fashion group, which includes Pepe Jeans London, Façonnable, and other renowned fashion brands. We offer a dynamic and inclusive work environment, with opportunities for career growth and development.

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