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Ellesmere Port, Cheshire, United Kingdom Levi Strauss & Co Full timeJob Title: Assistant Store ManagerJob Summary:We are seeking an experienced Assistant Store Manager to join our team at Levi Strauss & Co. in Cheshire Oaks Designer Outlet, United Kingdom. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in delivering KPIs and implementing profit opportunities.Key...
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Ellesmere Port, Cheshire, United Kingdom Levi Strauss & Co Full timeJob Title: Assistant Store ManagerJob Summary:We are seeking an experienced Assistant Store Manager to join our team at Levi Strauss & Co. in Cheshire Oaks Designer Outlet, United Kingdom. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in delivering KPIs and implementing profit opportunities.Key...
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Ellesmere Port, Cheshire, United Kingdom Levi Strauss & Co Full timeJob Title: Assistant Store ManagerJob Summary:We are seeking an experienced Assistant Store Manager to join our team at Levi Strauss & Co. in Cheshire Oaks Designer Outlet, United Kingdom. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in delivering KPIs and implementing profit opportunities.Key...
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2 months ago
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Store Manager
2 months ago
Pangaia is a purpose-driven lifestyle company that brings problem-solving materials science innovations to the world. Our vision is to inspire and accelerate a positive Earth future by designing a business model where our products are better for the planet than if they did not exist.
Job DescriptionWe are seeking a highly skilled Store Manager to join our team at our soon-to-be-opened site in Cheshire Oaks Designer Outlet. As a Store Manager, you will be responsible for delivering an exceptional customer experience, resulting in solid commercial results and team satisfaction.
Key Responsibilities- Lead the team and experience at our Pangaia store, communicating and executing the vision, business needs, and strategies for commercial success.
- Build and foster a customer-centric environment in which teams feel empowered to deliver the best possible experience for our clients.
- Create a consistent training calendar that is flexible and delivers commercially and culturally impactful development for your team.
- Coordinate all store functions such as inventory management, visual merchandising, and daily reporting while ensuring compliance with company procedures and policies.
- Delivery of commercial and customer KPIs, and reporting against them.
- Optimise store performance through continuous evaluation of existing processes and implement change where necessary.
- Provide robust feedback and input on the store performance to the Head of Retail to ensure growth.
- Capture appropriate information from customers in a compliant and brand-appropriate manner. Manage and own boutique CRM and liaise with Marketing and Head of Retail on how to best optimise your client book.
- Work with any relevant internal or external partners on the delivery of in-store or external marketing and customer activations.
- Manage the feedback loop with the Head of Retail and the Product teams and deliver detailed sales analysis and customer feedback.
- Lead the recruitment and training of our brand ambassadors to ensure the best customer experience in the store.
- Assist with the training of new store teams for future store and pop-up openings.
- Oversee all aspects of the Brand Ambassadors' performance development to create an inspiring working environment connected with the Brand ethos.
- At least 2 years of professional experience as a Store Manager.
- Proven track record of driving sales growth and cost control.
- Inspirational leadership skills, with the ability to attract, retail, and motivate teams.
- Result-oriented, highly analytical, and structured, with the ability to identify connections, adopt different perspectives, and quickly and strategically respond to changing circumstances.
- Excellent understanding of retail processes, systems, and tools with proven experience in improving them.
- Excellent organisational skills and a demonstrated ability to multi-task and manage varying stakeholder requirements.
- Excellent communication (verbal and written) and interpersonal skills.
- Proven negotiation and influencing skills with an ability to deal with complex issues; ability to build and maintain strong relationships at all levels.
- Previous experience working in a new retail concept or for a start-up brand is desirable.
- Passionate about innovation and environmental causes.
- Attention to details.
- Private Healthcare Plan including dental + vision.
- 25 days of annual leave per annum + birthday day off.
- Life Assurance + Income Protection + Critical illness cover.
- Employee Assistance Program – Counselling.
- 70% Employee Discount on all our products.
