VAT Director

3 weeks ago

Birmingham, Birmingham, United Kingdom RSM Full time

About the Role

As a VAT Associate Director at RSM, you will play a key role in managing the interface between clients and the firm to ensure that agreed expectations are met in terms of service, quality, and cost. This is a fantastic opportunity to join a growing team at an exciting part of the journey, working on a hybrid basis and reaping the rewards of being at home and in the office on a weekly basis.

The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You will have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking.

Responsibilities:

  • Identify and advise on VAT planning opportunities, and undertake specialist technical assignments as required.
  • Respond to clients' correspondence as a matter of priority, and keep the client and partner fully informed of the current status of the VAT work.
  • Act as the principal point of contact to clients on VAT queries and maintain excellent client service at all times.
  • Undertake work delegated by the Partner or Director.
  • Ensure appropriate liaison takes place with other departments.
  • Closely monitor work in progress reports, to ensure the profitable recoverability of work done and to bill clients on a timely basis.
  • Develop an advanced level of technical knowledge through appropriate reading and courses, and an awareness of the firm's services, brochures, and publications.
  • Identify, meet, and convert prospective clients, as well as assist other departments in the research and preparation of formal proposals for new work.
  • Take an active involvement in prospective client seminars, effectively following up with contacts made.
  • Assist in review and quality control procedures and the administration of the department where required.
  • Attend staff meetings and training as required.
  • Maintain an awareness and observation of Health and Safety issues within the firm, and report any concerns to the Health and Safety Representative.
  • Carry out any other duties as are within the scope, spirit, and purpose of the job, the title of the role, and its grading, as requested by the line manager or Head of Department.

About the Ideal Candidate

The ideal candidate will have previous experience of working at Manager or Associate Director level within VAT, as well as previous experience of winning work and/or the ability to unlock fees from the existing client base. You will be confident in helping to develop junior members of staff and driving forward a good team environment.

Requirements:

  • Ability to build and develop a team of VAT practitioners.
  • Strong commerciality with the ability to implement and meet targets.
  • Excellent communication and influencing skills, with demonstrated experience of client management.

About the Service Line Head

Ian Carpenter, VAT Partner: "What is VAT? I didn't know it at the time but my life in tax started when I passed the civil service entrance exam. I merrily thought I would have a choice of the Foreign Office, the MOD, or the Home Office only to be told I was joining HMRC and my options were VAT or Excise, neither of which I had heard of at the time. I chose VAT but I to this day I can't really say why. From that uncertain start came a love of this tax; the balance between inputs and outputs, how it directly relates to business transactions, and its myriad of case law. I found that I loved talking to the tax people that shared my passion and the business leaders that didn't but needed someone to help them understand the impact on their commercial transactions. After 10 enjoyable years at HMRC I joined the profession and 12 years ago I joined what is now RSM. Those 12 years (and counting) is the longest time I have spent anywhere in my career. From the day I joined, RSM has felt different. It's much easier to feel the difference than it is to describe it. It's the willingness of the people across the firm to share and collaborate to get the best answer for our clients and our teams. Elsewhere I had felt these values were spoken about but sometimes the actions hadn't always reflected the words. It is a true privilege to lead and help grow my service line and to nurture people who joined us at the start of their careers, helping them grow and find their own path both professionally and personally. Some of my best moments have been conversations with team members telling them they have been successful in achieving the next step in their career progression journey. I also have a passion (but limited aptitude) for technology. In the next few years, the administration of tax and our tax business will change significantly due to the increased use of technology and automation by us, our clients, and by tax authorities around the world. This creates exciting opportunities to alleviate mundane tasks from our people and the ability to create new offerings and insights for our clients. I love working with our brilliant people (who have both the passion and aptitude for technology) to make this the reality. The answer to what is VAT therefore is a gateway to a rewarding career."

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