Service Technician
14 hours ago
Service Technician Opportunity
We are seeking a skilled Service Technician to join our team at Medstrom's Norwich service centre. As a Service Technician, you will play a critical role in ensuring the effective and timely delivery and maintenance of our medical equipment to customers across Norfolk.
Your Key Responsibilities:
• Deliver and set up medical equipment for patients, ensuring timely and efficient service
• Perform routine maintenance and repairs on medical equipment, adhering to strict safety protocols
• Provide excellent customer service, responding to queries and concerns in a professional and courteous manner
• Maintain accurate records of equipment testing, delivery, and collection within our computerised system
• Collaborate with the team to ensure seamless service delivery and continuous improvement
• Participate in on-call rota to support the team and customers, subject to on-call payment and additional payment for hours worked
Requirements:
• Mechanical or electrical background desirable, with full training provided
• Experience working in a healthcare setting is advantageous
• Valid UK driving licence required, with training and support provided for long wheelbase vans
• Basic knowledge of hygiene and safety rules, as well as PC skills to include email and MS Office
• DBS-checked or willingness to complete one
About Medstrom:
We are a leading provider of medical equipment and services, managing over 25% of the UK's acute bed and mattress fleet. Our team is dedicated to delivering high-quality products and services to customers across the UK and Ireland. As a Service Technician, you will be part of a dynamic and growing company, with opportunities for career progression and professional development.
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