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Digital Business Expert/Analyst
2 months ago
We are seeking a highly skilled Digital Business Expert/Analyst to join our team at H&M Group. As a key member of our digital product and asset area, you will be responsible for driving improvements on our digital platforms to deliver business value.
Key Responsibilities- Drive the vision and direction of the digital product and asset area to stakeholders across the business.
- Increase the speed of products to our website that are fully enriched with quality product data and assets.
- Enable the automation of product enrichment on our PIM system.
- Secure data and taxonomy across the product catalogue that supports SEO and buying beliefs.
- Identify, drive and roll out improvements to our digital platforms to build customer and business value.
- Support the prioritisation of new features to our digital platforms.
- Using business knowledge, help to define user stories and requirements for new features.
- Collaborate with teams across the business to learn of needs and challenges.
- Ensure new features and processes meet intended expectations by performing UAT and training teams.
- Support the resolution and prevention of incidents on our digital platforms.
- Track and share the performance of KPI results within the digital product and asset area.
- Previous experience as a Business Expert (or similar role) in a digital retail environment.
- Experience working with PIM systems and E-Commerce platforms beneficial.
- Good understanding of SEO.
- Proficient Excel skill.
- Experience with web analytic tools beneficial (Google Analytics).
- Exceptional organisational and problem-solver skills.
- Process driven and customer centric.
- Strategic thinker and results driven.
- Strong stakeholder management & collaboration experience.
H&M Group is a global fashion company with a strong presence in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. We are committed to sustainability and have set ambitious targets to reduce our environmental impact.
We offer a hybrid working arrangement, allowing you to work both remotely and from the office. This role requires approximately 3 days per week in the office.
