Creative Services Manager

1 month ago

London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time

At OLIVER, we're seeking a highly skilled Creative Services Manager to join our team. As a key member of our creative department, you'll be responsible for overseeing the workflow of our talented team, ensuring the timely delivery of high-quality work, and maintaining effective communication with clients and internal stakeholders.

Key Responsibilities:

  • Lead and manage a multidisciplinary creative team, including an Art Director, Senior Copywriter, Brand Copywriter, Motion Designer, Integrated Designer, and Graphic Designer.
  • Foster a positive, collaborative, and innovative team culture.
  • Conduct regular team meetings to provide guidance, feedback, and support.
  • Attend sustainability training relevant to your role and engage with recommended research on sustainability issues.

Project Management:

  • Oversee the planning, execution, and delivery of creative projects from inception to completion.
  • Develop and manage project timelines, ensuring all deadlines are met.
  • Coordinate with internal teams and external clients to define project goals, requirements, and deliverables.

Creative Oversight:

  • Review and approve creative work to ensure it meets quality standards and aligns with client objectives.
  • Provide constructive feedback and direction to enhance the team's creative output.
  • Identify and address any skill gaps or training needs within the team.
  • Manage out-of-scope resources as necessary to support project demands.

Client and Stakeholder Relations:

  • Serve as the main point of contact for clients and internal stakeholders regarding creative projects.
  • Maintain clear and open communication about project status, milestones, and any issues that arise.
  • Collaborate with the sales and marketing teams to align creative work with business goals.

Process Improvement:

  • Continuously evaluate and refine the creative process to improve efficiency and output quality.
  • Implement best practices and tools for project management and team collaboration.
  • Encourage a culture of continuous improvement and innovation within the studio.

Requirements:

  • Bachelor's degree in Marketing, Advertising, or a related field.
  • 5+ years of experience in a creative management role, preferably within an agency or in-house creative department.
  • Proven experience leading and managing a multidisciplinary creative team.
  • Strong project management skills with a successful track record of delivering projects on time and within budget.
  • Proficiency in creative software and project management tools.

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