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Housekeeping Associate

2 months ago

London, Greater London, United Kingdom The Peninsula London Full time
{"Key Responsibilities": "Deliver Exceptional Guest Experiences

As a Room Attendant at The Peninsula London, you will be responsible for ensuring the highest levels of hygiene and cleanliness throughout the hotel. This includes contributing to the cleanliness of guestrooms and residential spaces, delivering linen, and carrying out any requests to ensure the comfort of our guests and residents.

  • Provide personalized service to all guests, following Peninsula Principles at all stages.
  • Take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
  • Handle queue rooms and makeup rooms promptly, as per demand.
  • Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner.
  • Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.
Requirements

To be successful in this role, you will need:

  • Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
  • Possession and appreciation of quality luxury hotel service and hygiene standards.
  • Excellent time management and organization, highly adaptable, naturally positive.
  • Flexibility and capability of working under pressure.
  • Ability and willingness to work during night shift duties based on the operational needs of the business.
What We Offer

At The Peninsula London, we are committed to providing our colleagues with a comprehensive benefits package, including:

  • Excellent salary package.
  • Generous service charge distributed equitably to all colleagues.
  • Life Insurance.
  • Enhanced company contribution on pension plan.
  • Medical cash plans including optical and dental coverage.
  • Enhanced maternity and paternity leave plan.
  • State of the art heart of house facilities, including a gym, fitness classes, relaxation room, contemplation room, and nursing mothers' room.
  • Colleague restaurant with healthy and balanced 24/7 food offerings.
  • On-site occupational health and safety nurse and wellbeing education sessions.
  • High street and online shopping discounts.
  • Rewards and recognition initiatives.
  • Dry cleaning for uniforms and work attire.
About Us

The Peninsula London is a luxurious hotel located in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch. Our hotel offers 190 light-filled guest rooms and suites, designed by Peter Marino, and features several world-class restaurants and bars, including Brooklands helmed by Michelin-starred Chef Director Claude Bosi. We are committed to providing our guests with exceptional service and a memorable experience.

"}