Retail Team Leader Position
1 day ago
About the Job:
We are seeking a skilled Team Leader to join our Midcounties Co-operative team. As a key member of our retail team, you will play a vital role in supporting store managers and coordinating tasks to achieve sales targets.
Key Responsibilities:
- Champion excellent customer service by listening, interacting, and communicating effectively with customers and colleagues.
- Motivate and support team members through leading by example and delegating tasks fairly.
- Understand store performance against financial targets and take ownership of ensuring customer complaints are dealt with professionally.
Salary: £25,000 - £30,000 per annum, depending on experience.
About You:
- You must be customer-focused and deliver excellent store experiences.
- Natural ability to listen, interact, and communicate with customers and team members is essential.
- Enthusiasm and resilience to support colleagues during demanding times are required.
Benefits:
- Discounts on all 'Your Co-op' services, including Food, Childcare, Travel, and more.
- Holidays for less with up to £500 off Travel.
Other Benefits:
- Up to 60% off Childcare fees.
- Equal wages regardless of age.
- Paid time off for volunteering.
- Colleague Support Fund.
- GroceryAid Colleague Mental Health Support.
- Ethical mobile and broadband deals.
- Annual leave that grows with your career.
- Full training and accredited development programmes.
- Uniform.
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