Retail Team Leader Position

1 day ago


Stow on the Wold, Gloucestershire, United Kingdom Midcounties Co-operative Full time

About the Job:

We are seeking a skilled Team Leader to join our Midcounties Co-operative team. As a key member of our retail team, you will play a vital role in supporting store managers and coordinating tasks to achieve sales targets.

Key Responsibilities:

  1. Champion excellent customer service by listening, interacting, and communicating effectively with customers and colleagues.
  2. Motivate and support team members through leading by example and delegating tasks fairly.
  3. Understand store performance against financial targets and take ownership of ensuring customer complaints are dealt with professionally.

Salary: £25,000 - £30,000 per annum, depending on experience.

About You:

  • You must be customer-focused and deliver excellent store experiences.
  • Natural ability to listen, interact, and communicate with customers and team members is essential.
  • Enthusiasm and resilience to support colleagues during demanding times are required.

Benefits:

  • Discounts on all 'Your Co-op' services, including Food, Childcare, Travel, and more.
  • Holidays for less with up to £500 off Travel.

Other Benefits:

  • Up to 60% off Childcare fees.
  • Equal wages regardless of age.
  • Paid time off for volunteering.
  • Colleague Support Fund.
  • GroceryAid Colleague Mental Health Support.
  • Ethical mobile and broadband deals.
  • Annual leave that grows with your career.
  • Full training and accredited development programmes.
  • Uniform.

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